Membership Satisfaction Quotient

This survey is intended for use by members of the Altadena Rotary club. We would like all members to complete this questionnaire to help us assess member satisfaction with club activities and projects. Please submit the form after you have completed it. Your response is confidential.

  1. Do you feel welcome at Altadena Rotary? Yes No
    If No, why not? (Please mark all that apply.)  
    1. I feel demographically isolated: (Please mark the appropriate response)
      Other members are Older Younger Different Gender Different Ethnicity
    2. Other demographic reason: (Please mark the appropriate response)
        I have not made an effort to meet other members.
        Other members have not made an effort to interact with me.

  2. Do you feel comfortable sharing concerns with club leaders? Yes No
    If No, why not? (Please mark all that apply.)  
    1. Club leaders have so many responsibilities, and I do not want to burden them.
    2. Club leaders have their own agenda and are not interested in other ideas.
    3. I have not been a member long enough to feel comfortable approaching club leaders.
    4. I do not want to be perceived as a complainer.
    5. Other/Additional

  3. How do you feel about the level of our club’s involvement in the following types of activities?
    (Please mark appropriate response.)  
    1. Membership Development Excessive Adequate Insufficient Not Aware
    2. Member Orientation and Education Excessive Adequate Insufficient Not Aware
    3. Local Service Projects Excessive Adequate Insufficient Not Aware
    4. International Service Projects Excessive Adequate Insufficient Not Aware
    5. Club Public Relations Excessive Adequate Insufficient Not Aware
    6. Fundraising Excessive Adequate Insufficient Not Aware
    7. The Rotary Foundation Excessive Adequate Insufficient Not Aware
    8. Fellowship Excessive Adequate Insufficient Not Aware

  4. Have you participated in club projects and activities? Yes No  
    1. How did you become involved? I volunteered. I was asked.
      (Please indicate your involvement in the following types of activities.)  
      1. Membership Development I am currently involved. I would like to be involved.
      2. Member Orientation and Education I am currently involved. I would like to be involved.
      3. Local Service Projects I am currently involved. I would like to be involved.
      4. International Service Projects I am currently involved. I would like to be involved.
      5. Club Public Relations I am currently involved. I would like to be involved.
      6. Fundraising I am currently involved. I would like to be involved.
      7. The Rotary Foundation I am currently involved. I would like to be involved.
      8. Fellowship I am currently involved. I would like to be involved.
    2. I am Very Satisfied/ Satisfied/ Dissatisfied with my participation in club activities and projects.
      If you are dissatisfied, why?
      (Please mark all that apply.)  
      1. Insufficient knowledge
      2. Lack of resources
      3. Personality conflicts
      4. Lack of support from other members
      5. Cost
      6. Insufficient family involvement
      7. Personal time conflicts
      8. Other/Additional

  5. How do you feel about the following costs associated with membership in our club?
    (Please mark appropriate response.)  
    1. Club dues Excessive Reasonable Inadequate
    2. Cost of weekly meetings Excessive Reasonable Inadequate
    3. Amount of club fines/assessments Excessive Reasonable Inadequate
    4. Voluntary contributions to service projects Excessive Reasonable Inadequate
    5. Voluntary contributions to The Rotary Foundation Excessive Reasonable Inadequate

  6. Do you enjoy our weekly meetings? Yes No
    (Please indicate the appropriate response.)  
    1. The amount of Rotary content in our meetings is Adequate Excessive Insufficient
    2. The length of our meetings is Adequate Excessive Insufficient
    3. Our club should have -- more same amount of less -- fellowship activities
    4. Our meetings are Well Organized Poorly Organized
    5. Our meeting time is Convenient Inconvenient
      If inconvenient, suggest an alternate time:
    6. The location of our meeting is Convenient Inconvenient
      If inconvenient, suggestion for a different location:
    7. Which of the following aspects (if any) of our meeting place do you find to be unsatisfactory?
      (Please indicate all that apply)
        Service Décor Atmosphere Meal Quality Meal Variety
        Parking Availability Safety of Parking Location
        Other/Additional

  7. Suggestion(s) for change? I believe the following changes would improve our club meetings:
    (Please indicate all that apply. )
      Better Speakers More focus on Fellowship Increased variety of Program Topics
      More Vocational Information More involvement of Family Better Time Management
      More Service Opportunities More Leadership Opportunities
      Other/Additional

  8. How does your spouse/partner/family feel about your involvement in Rotary?
    (Please mark the appropriate response.)
      Proud of my involvement Feels it takes too much of my time
      Wants to know more Wants to be involved Feels it is too expensive
      Seeks interaction with other Rotary spouses/partners/families
      Doesn't care as long as I find it fun and entertaining
      Other (Please describe)

  9. What do you think of our club Bulletin (Sparks) and our club Website?  
    1. I read Sparks on a -- regular irregular -- basis.
    2. Sparks contains -- sufficient excessive insufficient -- Rotary information.
    3. Sparks is
      (please indicate all that apply.)
      Interesting. Useful. Informative. Boring. Limited . Uninformative.
    4. I would like to write a -- regular / irregular -- article for Sparks?
      (If so, please contact the Sparks editor)
    5. I visit to the Altadena Rotary website on a -- regular irregular -- basis.
    6. Our website contains -- sufficient excessive insufficient -- Altadena Rotary information.
    7. Our website contains -- sufficient excessive insufficient -- Information on Rotary in general.
    8. Our website is
      (please indicate all that apply.)
      Interesting. Useful. Informative. Boring. Limited . Uninformative.
    9. I know html coding and would like to help code on a -- regular / irregular -- basis.
      (If so, please contact the webmaster.)
    10. Other/Additional thoughts on Sparks or the Altadena Rotary website?

  10. Is there anything you wish to add?
    (Please use the space below.)

Here are my thoughts on the questions you asked.


Thank you for taking the time to complete this questionnaire and for your commitment to improving Altadena Rotary.